Technology and AI
Evaluating vendors, writing an AI policy, what to automate first, and what is already happening at your firm whether you approved it or not.
Technology
AI, without the wrapper →
Most of what advisors are sold is a prompt in front of a general model.
Technology
Four things it does well. Three it does not. →
The value is in what you use it for, not in who wrapped it.
Technology
What to automate first →
Nearly everything can be automated, which is why that question does not help.
Technology
Write the boundary, not the tool list →
Most firms have no written position on AI. That is itself a policy, and the hardest to defend.
Technology
You are not evaluating the software →
Every product demos well. The demo is clean data along a chosen path.
Technology
What AI can't do in advice →
These tools are excellent at language and unreliable at arithmetic, currency, and knowing what they don't know.
Technology
What "integration" means →
Vendors use one word for four different things, from a genuine two-way sync to a link that opens a new tab.
Technology
Does anyone use the client portal? →
Ask what proportion of clients logged in last quarter.
Questions? Ask them directly — that is what the twenty minutes is for.